







FAQ
What payment methods do you accept ?
We accept the following payment methods:
– Visa, Mastercard, RuPay, Maestro, American Express
– Google Pay, PhonePe, Paytm, BHIM, etc.
– All major Indian banks supported
– Paytm Wallet, PhonePe, Freecharge, etc. (if enabled)
– Available on select products/pincodes
Is it safe to pay online?
Absolutely! All payments are processed through secure and encrypted gateways that follow RBI guidelines and international security standards (PCI-DSS compliant).
Can I pay using UPI or Google Pay?
Yes! At checkout, simply choose UPI and enter your UPI ID or select your preferred UPI app like Google Pay, PhonePe, or Paytm.
Do you offer Cash on Delivery (COD)?
Yes, we offer COD on select products and locations. If COD is available for your pincode, you’ll see the option at checkout.
I’m having trouble making a payment. What should I do?
If your payment isn't going through, try the following:
Mayanksharmaop841@gmail.com – we’re happy to help!
Estimated Delivery Time
Shipping & Delivery (India)
Every order is made just for you! Here's how it works:
Production Time
- 2–5 business days
Shipping Time
- 4–8 business days after production
- 2–4 business days
Total Estimated Delivery Time
- 6–13 business days from the date you place your order.
Delivery Partners
We ship using trusted courier services like:
Delivery, Blue Dart, DTDC, and India Post — based on your location.
Please Note
Delivery times may vary during holidays, peak seasons, or due to local restrictions.
You’ll receive tracking info as soon as your order ships!
Return & Refund policy
As all our products are custom-made to order, we do not accept returns or exchanges unless:
- Damaged
- Defective
- Wrong item
What if I receive a damaged or wrong product?
We sincerely apologize for the inconvenience! Please contact us within 48 hours of delivery and share the following:
Order ID
clearly showing the damage/issue
We’ll offer a free replacement or process a refund based on the situation.
How do I request a replacement or refund?
Reach out to us via:
Mayanksharmaop841@gmail.com
Contact Number : +91 7838843030
Include your Order ID and issue details. Our team will respond within 24–48 hours.
Do you offer refunds?
Yes, but only in specific cases
- 6 hours of placing the order
- If your refund is approved, it will be processed within 5–7 business days to your original payment method.
Can I cancel my order?
Yes, cancellations are allowed within 6 hours of placing the order. After that, the item enters production and cannot be canceled.
Still need help?
No worries! We’re here to assist you.
📞 Contact us anytime at Mayanksharmaop841@gmail.com for quick support.
Contact Support
Email: Mayanksharmaop841@gmail.com
WhatsApp: +91 7838843030